ADNEC Group will implement the Resfinity DMC operating system
In the last days of September, ANIXE began the implementation process of the specialized system Resfinity DMC for Capital Experience - a subsidiary of Tourism365 , part of ADNEC Group. It is the result of a contract between ANIXE (the developer of Resfinity DMC) and Toursim365 (the parent company of Capital Experience) for the delivery and integration of a state-of-the-art system for DMCs (Destination Management Company).
Capital Experience is a key driver of promoting leisure tourism in the UAE that aims to increase the number of leisure visitors to the Emirates by diversifying tourist offerings and enhancing the overall guest experience.
It is a full-service DMC serving its partners in 10 key leisure travel source markets with exclusive offerings from the UAE. It empowers its partners through: unparalleled customer service; exclusive offers, and experiences in the UAE; dedicated key account management supporting all business models; a highly experienced senior management team.
Capital Experience’s services are: Hotels (500+ concentrated hotels 3-5 stars within the UAE), Aviation (partnership with Etihad Airways, Wizz Air and Air Arabia AD), Excursions & Transfers (over 100 excursions await), Groups Booking, MICE Business (private corporate functions or social gatherings) and Cruises & Round Trips (get access to world-class cruise lines in the UAE all year round)
Capital Experience’s mission is to provide memorable, unique and seamless experiences for travellers in the destination. Resfinity DMC system is designed to simplify and automate this process, making it even more reliable, tourist-friendly and comfortable for organizers.
“ANIXE and ResfinityDMC began the journey with ADNEC and Capital Experience just a short 6 months ago - the team at Capital Experience is looking forward to being handed over the DMC system where we will then be in a position to not only key in our data on all hotel products, but also source via ANIXE and Resfinity DMC the hundreds of hotel FACTS for our B2B content in the UAE, and maintain a seamless Reservations and Operations work-flow. With their comprehensive support system in place, we at Capital Experience are quite confident that the journey going forward will be a productive and successful one. We thank the ANIXE and ResfinityDMC team in Poland and Athens for their patience during the past few months as we venture together into implementing the system to its full use.” - says Aysha Omar, Director - Contracting at Capital Experience.
“Resfinity DMC was designed for DMCs like Capital Experience - dynamic, modern companies with passion and ambition to grow. This unique tool will help them to fully unleash its potential and focus on expanding the scope of its product portfolio. Our operating system will take care of the rest.” - says Amr Mohsen, Business Development Director at ANIXE.